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Should I be doing my own bookkeeping and accounting? Is QuickBooks the best software for me to use in my business, or is there another accounting software I should be using? What’s the best way for me to process my payroll? How can I track my money and cash flow? How do I prepare for my business taxes? What do my financial statements really mean? How can I bring my business to the next level? How can I grow my business? What is the best way to create my business strategy? Should I start a side hustle? How can I add bookkeeping as an additional service as a Virtual Assistant? How can I start an online virtual bookkeeping business? And most importantly, how do I manage my small business finances? Welcome to Mastering Your Small Business Finances where we get straight to the point and answer all these questions and more. Each episode is designed for you to take IMMEDIATE ACTION in your business so that you, as a busy entrepreneur, can gain the CONFIDENCE and CLARITY you need to make a successful impact on your business and GROW YOUR BOTTOM LINE. Each week, host Chris Panek, Certified Public Accountant, Business Strategist and Business Coach, breaks down topics like finances, entrepreneurship, money management, leadership, bookkeeping, tax deductions, growth, side hustle, marketing, mindset and motivation into simple JARGON-FREE episodes. One of her strengths is helping small business owners navigate and really understand these complicated topics for over 25 years. Whether you are just starting your business or have an established business, you are in the right place. If you are a bookkeeper or virtual assistant who wants to learn more about business finances to start, grow or scale your bookkeeping business, you too will benefit from this podcast. Ready to Master Your Small Business Finances? Listen in ~ your time will be well spent here! This podcast is sponsored by Financial Adventure. Visit www.FinancialAdventure.com for additional information and free resources.
Episodes
Wednesday Jul 13, 2022
Wednesday Jul 13, 2022
Focusing on your customer’s experience will not only help you increase sales in your business, but many businesses thrive on referrals from happy customers as well. By understanding exactly how your customer is experiencing your product or service, you’ll be able to capitalize on what you are doing right and improve what you could do better. In today’s podcast episode, I’m covering the major points for not only developing a customer satisfaction and feedback program but also how you can act on the information you receive so that you are able to reap the benefits by increasing the positive experience your customers have with your business. Don’t let the fear of failure hold you back from getting customer feedback. The best way to change, level up, and improve your business is to dig deeper into why your customers are unhappy. When you understand how your customers are experiencing your products and services, you’ll be able to focus many of your efforts on tasks that will directly increase your sales. This information will help you fine-tune your marketing by letting you know exactly who your most satisfied customers are and why you should be marketing directly to other potential customers like them. Understanding your customer’s satisfaction and experience with your business and developing a plan to follow through with this information will help you make good decisions for your customers and, in turn, will benefit your business by increasing sales as well. Whether you are a self-employed individual, a solopreneur, entrepreneur, mompreneur, freelancer, small business owner, a remote, virtual, online, or in-house bookkeeper, or a virtual assistant or VA, now is the time for you to start collecting feedback so that you have a baseline to gauge your customer’s experiences on in the future. These tips are essential whether you are using a computerized software system like QuickBooks, Xero, Wave, or FreshBooks for your business finances; or doing your bookkeeping manually with an Excel spreadsheet or even a Google Document…
The Strategic Bookkeeping Academy, including Bookkeeping Basics, is open for registration! You can learn more and sign up here:
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Schedule a free consultation, and we’ll work together to dive into where you’d like to see yourself and your business in the future. We’ll create a laser-focused plan including which action steps you need to take to get you started on the path to success:
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Apply to join the Mastering Your Small Business Finances CEO Mastermind or the Elevate Your Bookkeeping Business GROW Mastermind group:
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Looking for a payroll solution for your business? You can get an exclusive 15% discount on your payroll services when you sign up here:
https://www.financialadventure.com/adp
Looking for an extremely beneficial online bookkeeping resource? Join us in our Mastering Your Small Business Finances Membership, where you can ask questions and get answers regarding your specific business. We dive deeper into the topics on this podcast and provide additional resources and accountability:
https://www.financialadventure.com/mysbf
Sign up for a virtual coffee chat to see if starting a Bookkeeping Business is right for you:
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Show Notes: https://www.financialadventure.com
This podcast is sponsored by Financial Adventure, LLC ~ visit https://www.financialadventure.com for additional information and free resources.
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